Effective Date: July 21, 2024
At Avigrow, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your product, we’re here to help. Please read our Refunds and Returns Policy carefully to understand your rights and our procedures.
1. Returns
1.1 Conditions for Returns
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in the original packaging, with all tags and labels attached.
- You must provide a receipt or proof of purchase from antibluerayglasses.com.
1.2 Products That Cannot Be Returned
- Gift cards
- Custom-made or personalized items
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
1.3 Timeframe for Returns
- You have 30 calendar days from the date you received the item to initiate a return.
2. Refunds
2.1 Refund Process
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
2.2 Partial Refunds
- In some cases, only partial refunds are granted (if applicable):
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
3. Exchange Policy
3.1 Conditions for Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange an item for the same product, please contact us at sanakami2018@gmail.com and send your item to: Ahsanabad.
4. Return Shipping
4.1 Return Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4.2 Shipping Returns
- To return your product, you should mail your product to: Ahsanabad.
4.3 Shipping Times
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. How to Initiate a Return
5.1 Contact Us
- To initiate a return, please contact us at sanakami2018@gmail.com with the following details:
- Your order number
- A brief description of the issue
- Whether you would like a refund or exchange
5.2 Return Authorization
- Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.
6. Contact Information
If you have any questions about our Refunds and Returns Policy, please contact us at:
- Email: sanakami2018@gmail.com
- Address: Ahsanabad
Thank you for shopping at antibluerayglasses.com. We appreciate your business and are committed to providing you with the best possible service.